Responsible Gambling

Gambling is a form of paid entertainment, not a reliable way to generate income. Licensed operators in Great Britain must provide tools to help you stay in control, but the most effective step if gambling is causing harm is to seek external support or register for self-exclusion before placing further bets.

Self-exclusion and limits

GAMSTOP (gamstop.co.uk) is the free national scheme that blocks registration and marketing across all UKGC-licensed operators for a period you choose. Individual operators also offer account-level self-exclusion and deposit, loss and session limits accessible from mobile apps and web account areas. Limit increases typically require a 24-hour cooling-off period under UK regulations.

Support organisations

  • GamCare — 0808 8020 133, live chat and face-to-face counselling via gamcare.org.uk
  • GambleAware — information and treatment referrals at gambleaware.org
  • National Gambling Helpline — 0808 8020 133 (operated by GamCare)
  • UK Gambling Commission — licence register and player guidance at gamblingcommission.gov.uk

What Reel Notebook does not do

We cannot block your access to operators, reverse transactions, or intervene in account disputes. If an operator has breached licence conditions, you may escalate through the operator's complaints procedure and, if unresolved, the UK Gambling Commission or an approved ADR provider. For safer-gambling tools on this site, see the resource cards on our homepage.